Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Surfside come from postal codes 33154.
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 123,867 ratings
Thank you!
Problems in the last 24 hours in Surfside, Florida
The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Surfside and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 12: Problems at Comcast Xfinity
Comcast Xfinity is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Surfside, Miami-Dade County, Florida
The most recent Comcast Xfinity outage reports came from the following cities:Miami, Hollywood, Hialeah, Miramar, Surfside, Sunny Isles Beach, Miami Beach, Miami Gardens, Opa-locka and Pembroke Pines.
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| City | Problem Type | Report Time |
|---|---|---|
 Miami | ||
| Hollywood | TV | |
| Miami | Internet | |
| Miami | Internet | |
| Hialeah | Internet | |
| Miami | Wi-fi |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports Near Surfside, Florida
Latest outage, problems and issue reports in Surfside and nearby locations:
- aly padrino (@alypadrino) reported fromMiami, Florida
All I want to do is watch the game on my phone and these **** *** apps are making me login to xfinity. IDK IT!!!!!
- Robert Butler Jr (@robbutlerjr) reported fromNorth Miami, Florida
@Xfinity , the internet has been down all day, and you said it should be on by 7:30. I get a call at 8:00 telling me that my service was restored, and of course it isn't. I can't even speak to someone to say that the router won't turn on! It needs to be replaced! Please help!
- sue tauber (@suetauber) reported fromOjus, Florida
@Xfinity Your service sucks my cable has been out for 4/1/2 hours and cant get a true update when it will be fixed and no internet connection either
- Kevin Amézaga (@kevinamezaga) reported fromMiami, Florida
There are the circles of hell, but if you’ve truly been bad, you have to try installing Comcast Business fiber in a new building for all of eternity.
- Spook (@PhantomYosha) reported fromHollywood Beach Gardens, Florida
@Xfinity this company expects a internet bill that costs $120 for a service that goes down multiple times a week!! THIS COMPANY SUCKS
- Tommy Simpson (@_TommySimpson) reported fromCoral Gables, Florida
@BlackFlagMatter Completely write off the series is a mistake. NASCAR needs to utilize it differently. You don’t really lay out any positives or steps forward to the series. I think it needs to help NASCAR create more “regional events” if you will think ARCA/Trucks at IRP while cup/xfinity at big
- Moe Marquez (@TheRealCoachMoe) reported fromPembroke Pines, Florida
Why is @Xfinity customer service so bad 😓
- Art Levy (@Alevy1511) reported fromMiami, Florida
@AmericanAir is the Comcast of airlines. Couldn’t be more worse from delay, flight, crew and customer service perspective.
- ArQuez (@StillArQuez) reported fromDania Beach, Florida
@Xfinity Excuse me where ******** is my iPhone 13 pro max that I paid full price on Sept 17 for delivery on Oct 6th…. No phone but y’all ***** *** got my money.
- Cami (@Bubulina305) reported fromMiami, Florida
@Xfinity scheduling service-interrupting maintenance on the first #NFL weekend during the Dophins game is grounds for switching back to @ATT What was the thought process behind that, @Xfinity ?!
- Coach Alex puss*eldi (@alexpuss*eldi) reported fromDania Beach, Florida
After 20 years as a costumer with @ATT and lack of attention and delays on service (4+ days for repair) I changed for @Xfinity way better service and even cheaper, this is not an advertising is just a costumer relief!
- Nancy Penchev (@Penchevable) reported fromHallandale Beach, Florida
.@Xfinity outtages multiple times this week...no way to get to a real person thru phone system. I pay too much $ to be hung up on over and over. #customerexperience is not good and we are about to cancel
- Ives Angel Betasha Motivational Community Page.🕊 (@JoeAurelus) reported fromNorland (historical), Florida
My Comcast Internet is slow today. I had to re sign in while posting live.
- Rubén Rosario (@RubenRos) reported fromMiami Shores, Florida
@SteveFaracePCP @ATT @comcast We've had much better service from U-Verse than Comcast down here, so maybe it varies depending where you live. AT&T Stores _are_ the worst, though.
- Bally Sports Florida & Bally Sports Sun (@BallySportsFL) reported fromCoral Gables, Florida
@uNcLe_BuCk_ThAt @kbetancourt14 Zip code? Comcast issue just trying to help troubleshoot.
- Puddinnnnnnnnnnnn (@pudd_innnnnn) reported fromMiramar, Florida
It's been an outage since Friday in Miramar. #xfinity you better pray AT&T don't open up in my area. @Xfinity
- BlacDrill (@FocusPatience) reported fromDania Beach, Florida
@parmkjassal @Junboy71 I don't believe that internet access is the issue as I have tried Xfinity and T-Mobile without success. As I haven't lost anything, I am not concerned and will wait
- Nancy Penchev (@Penchevable) reported fromHallandale Beach, Florida
@DennisDill @Ask_Spectrum Same issue @Xfinity
- Classic like water 💧 (@MiamisQueen) reported fromCoral Gables, Florida
@comcast explain why one of your customers service reps answered the call and just stayed quiet for two minutes whole time I’m thinking he was setting up the appointment I asked for. When I asked if I needed to call again to get someone else he just replies ok. Who do you hire?!
- Kristina (@KChambersSnS) reported fromHollywood Beach Gardens, Florida
@Xfinity @XfinitySupport I continuously don’t understand why I pay so much and the WiFi never works properly for more than a week at a time!
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- John Guimaraes (@mrgummie) reported
@JPKD0991 @Xfinity @XfinitySupport Down and out in Jersey. Support and apps not functioning. Is Skynet online?
- Alyssa (@alycit) reported
Comcast is having a Nationwide outage apparently. Can't login to the website either. Connectivity seems to be extremely intermittent for me.
- Matt Koz | Financial Freedom (@MattKozFF) reported
@XfinitySupport @comcast @Xfinity widespread outages in Chicago, Delaware, Bay Area, as well as with the Xfinity Outage Map. No communication from Comcast thus far $CMCSA
- Elwood (@ElwoodNotJake) reported
So how’s that @Xfinity CELL SERVICE working out for you today???
- Tee Jay (@tjay40) reported
@Xfinity is there an internet outage Trying to call connect. Thanks @FOX59 for letting me know about the outage. Can't reach xfinity and was unsure what was going on. Kudos to fox 59 team for breaking the news
- Canda$$Cabellz (@cancabz) reported
Xfinity is down and it better not make me have a productive *** day…
- Cynthia 👑🍃 (@cynmartinez_23) reported
Bruh why is xfinity deciding to have an outage rn??? Like I need to work!!!! I can't even tell my boss bc I don't have internet connection to look for her number 😩😩😩😩
- ⸺𝑬𝒗𝒆𝒍𝒚𝒏 𝑻𝒊𝒐𝒏𝒆 (@Rebirthing_End) reported
☕ wtf is going on? I my connection on my phone is dog water too. I can't even pull up Comcast's site or serch for stuff on Twitter.
- SCM Schools (@SCMSchools) reported
PHONE ISSUE AT SCM SCHOOLS: Due to a large nationwide outage through Comcast, we are unable to receive phone calls in any of our schools at this time. We will share updates as we have more information.
- (((DJAnyReason))) (@DJAnyReason) reported
@PatWithGhosts @DoctorGC The scale is very different - if you click through on the downdetector graphs you'll see the non-Xfinity ISPs have ~1000 outage reports in the last hour. Xfinity is 55,000.
