Hyperoptic Outage in Hornsey, England (2024)

The latest reports from users having issues in Hornsey come from postal codes N8.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Hornsey, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hornsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

1. 

   Internet (76%)

2. 

   Total Blackout (13%)

3. 

   Wi-fi (10%)

4. 

   E-mail (1%)

5. 

   TV (1%)

Live Outage Map Near Hornsey, Greater London, England

The most recent Hyperoptic outage reports came from the following cities:Southwark, London, Hampstead, Ealing, Islington, Tower Hamlets, Belsize Park, Bushey, Hornsey, Leyton, Enfield Town, Newham, Hackney, Wembley and Bermondsey.

City	Problem Type	Report Time
Southwark	Internet	18 hours ago
London	Wi-fi	20 hours ago
London	TV	2 days ago
London	Total Blackout	2 days ago
London	Wi-fi	2 days ago
Hampstead	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Hornsey, England

Latest outage, problems and issue reports in Hornsey and nearby locations:

• Gezgin Kiz (@hamidetekin) reported 2 minutes agofromStratford, England

  @JustAnAntiDepp1 @Hyperoptic No, still not working for me

• Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅ (@SonOfCarl) reported 3 minutes agofromHarrow Weald, England

  Hyperopic is down. Circa 11pm.Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic

• Gezgin Kiz (@hamidetekin) reported 7 minutes agofromStratford, England

  Our internet is not working at least for an hour! Can you provide an update @Hyperoptic

• LUCA (@Gianluca_Leo) reported 12 minutes agofromBarnet, England

  @turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst

• Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported 13 minutes agofromHarrow Weald, England

  @Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.

• Alex (@AlexRM) reported 15 minutes agofromCamberwell, England

  Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…

• aeris daddy (@thekuntz69) reported 18 minutes agofromBarnet, England

  And of course no update. Shocking customer service from @Hyperoptic and @HyperopticCS . 3 updates in 24 hours for an issue affecting 100s of accounts is not acceptable.

• Dr Agnes Arnold-Forster (@agnesjuliet) reported 20 minutes agofromCamberwell, England

  I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔

• Pharaoh London Cosmetics UK (@pharaohlondonuk) reported 29 minutes agofromStratford, England

  @Hyperoptic Customer for several years, received outstanding service.

• aeris daddy (@thekuntz69) reported 32 minutes agofromBarnet, England

  So will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.

• Kalpitha Reddy (@kalpitha_reddy) reported 33 minutes agofromPoplar, England

  @Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.

• aeris daddy (@thekuntz69) reported 34 minutes agofromBarnet, England

  So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.

• Alex Pasfield (@The_Stockboy) reported 36 minutes agofromLondon, England

  @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

• LUCA (@Gianluca_Leo) reported 40 minutes agofromBarnet, England

  FYI, never use @Hyperoptic

• Kapali (@chawlakapali) reported 41 minutes agofromLondon, England

  @Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.

• Simon Monger, SCMP (He/Him) (@SimonMonger) reported 44 minutes agofromPoplar, England

  @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

• aeris daddy (@thekuntz69) reported 45 minutes agofromBarnet, England

  Any news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.

• Denis O'Regan (@TheDenisORegan) reported 48 minutes agofromHammersmith, England

  @HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!

• Alex Pasfield (@The_Stockboy) reported 51 minutes agofromLondon, England

  @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

• Fursecroft (@Fursecroft) reported 53 minutes agofromPaddington, England

  @Hyperoptic service is intermittent in the w1h 5lf area

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• Real_legacy (@Reallegacy11) reported 4 minutes ago

  @Hyperoptic I been with lots of companys and thay let me down and when I switched to u guys I never had no problems with it and I never had no lag in games or connection issues #10YearsOfHyperoptic

• Pharaoh London Cosmetics UK (@pharaohlondonuk) reported 4 minutes agofromStratford, England

  @Hyperoptic Customer for several years, received outstanding service.

• Jozsef Kiraly (@fonix232) reported 6 minutes ago

  @Hyperoptic Why I chose you? That's pretty simple. Moved to a new flat, you were the only option at the time, and it was love at first s̶i̶g̶h̶t̶ data packet! Reliable service, good speeds, good support, amazingly low prices... What else would I need? #10YearsOfHyperoptic

• Valeska Ting (@ProfValeskaTing) reported 9 minutes ago

  @Hyperoptic BT wouldn’t run a fibre connection to our building in the centre of Bristol, so we were stuck with an unreliable 17Mb connection for ~10 yrs. Hyperoptic came & installed a superfast 1Gb connection in the middle of a pandemic. Amazing customer service. #10YearsOfHyperoptic

• Jesal Rajdev (@JesalR) reported 9 minutes ago

  @Hyperoptic #10YearsOfHyperoptic It just never goes down

• Andre Louis (@FreakyFwoof) reported 11 minutes ago

  @HereBeSaoirse 12 MS ping and I'm in the Netherlands. If you're on Hyperoptic in London they can hit my server with 3MS. That's a company that built out their network properly. Hyperoptic gigabit is a thousand times better than VM's offerings.

• 👐 Eryk (@peregrine_coast) reported 14 minutes ago

  Seeing @Hyperoptic vans on every street around Partick and not being able to get it in my flat is a horrible tease 🥲

• G.A (@g_aclass9) reported 15 minutes ago

  @Hyperoptic When you need that quick service, literally in minutes, why would you go anywhere else - hyperoptic has been amazing 🙌🏽

• Lunar (@Lunar05204462) reported 15 minutes ago

  @Hyperoptic I switched to hyperoptic for a really good introductory offer. I had a lot of teething problems but I think we're finally good. Now the introductory offer is about to run out and I'm gonna have to leave because I can't afford it full price... unless I win.#10YearsOfHyperoptic

• Jose Macena (@ZiBadscene) reported 16 minutes ago

  @Hyperoptic my typing is too slow for the internet speed!!