Rehire Enhancement - C-TRAC - Confluence (2024)

REQUIRED

HIGH

On the event that the CM has been set inactive in CTRAC, The CM will have limited access to CTRAC. Access allowed are as follows :

• Home
• Frequently Asked Questions

On the event that the Rehire Request has been approved, all other features will be enabled again for the CM.

OPTIONAL

MID

• When REQUEST FOR REHIRE button is clicked, validate whether a previous rehire request has been submitted within the past 3 months.
• a. If a request has already been been submitted within 7 working days,

• If the system validation failed or the system has detected that a previous rehire request has been submitted within the past 3 months:

  1. The system will check if the last rehire request is within the past 7 working days.
     1. If within past 7 working days :
        1. The CM will be prompted that the last request rehire was submitted within the past 7 working days.
        2. The CM will be redirected to a page that will indicate current status of the rehire request.
     2. if past 7 working days :
        1. The CM will be redirected to a page that will indicate current status of the rehire request.
• If no Rehire request has been submitted for the past 3 months, show form of Request for Rehire:

REQUEST FOR REHIRE Details:

Position Applied for (Required):

Radio buttons:

• Same as previous position
• Different position

Application Documents (Required):

• Allow ex-crew to upload Passport and Resume/Curriculum Vitae
• Link to Documents in CTRAC

Confirmation Message (Required to tick the check box):

• By providing my passport and curriculum vitae, I hereby authorize Royal Caribbean Cruises, Ltd. to use my personal information as part of the rehire process.

Submit button:

• Disable when no passport and CV has been uploaded.
• When clicked with complete information, show confirmation message:

• Upon successful submission, a line item in the Rehire Team's Dashboard will be created

REQUIRED

MID

If the system validation failed or the system has detected that a previous rehire request has been submitted within the past 3 months:

1. The system will check if the last rehire request is within the past 7 working days.
   1. If within past 7 working days :
      1. The CM will be prompted that the last request rehire was submitted within the past 7 working days.
      2. The CM will be redirected to a page that will indicate current status of the rehire request.
   2. if past 7 working days :
      1. The CM will be redirected to a page that will indicate current status of the rehire request.

• Creation of Dashboard for the Rehire Team
• All requests submitted by ex-crew through the REQUEST FOR REHIRE BUTTON will be included in the dashboard.
• See Appendix A for details

E1 ID of the ex-crew

Auto-populate Date of last sign off (MM/DD/YYYY)

• Show YES if SAME AS PREVIOUS POSITION is selected
• Show NO if DIFFERENT POSITION is selected

• Show YES if current date is within 1 year from last sign off
• Show NO if current date is beyond 1 from last sign off

Drop down selections:

• Non-Preferred
• Restricted Region
• Retired
• N/A

Drop down selections:

• Yes
• No
• N/A

Drop down selections:

• Yes
• No

Drop down selections:

• RHY
• RHN
• Pending

Each of the following drop down selection will send an email notification to the applicant and to the respective department/person-in-charge:

• Endorse to Recruitment (Item will be added in the dashboard of Recruitment Team)
• Endorse to Scheduling
• Endorse to Recruitment Manager (Item will be added in the dashboard of Recruitment Manager)
• Endorse to Global Security and Risk Management
• Endorse to CGR and Visa
• Reject

Each of the following drop down selection will send an email notification to the applicant and to the respective department/person-in-charge:

• Endorse to Global Security and Risk Management
• Reject

Each of the following drop down selection will send an email notification to the applicant and to the respective department/person-in-charge:

• Endorse to Recruitment
• Endorse to Scheduling
• Reject

Auto-update based on the action selected by Global Security in their email notification