Rede Concept - Hotel Salvador Reviews: 79 Verified Reviews Latest 2024 | Trip.com (2024)

Check-in

1 night

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Rooms and Guests

Verified reviews

very good hotel

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Very good hotel, great location near the dinosaur park, very clean.

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Ótima

We stayed for 4 days, we stayed in a large room. The facilities are in need of restoration. Central location in Salvador. Reasonable breakfast, no orange juice.

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Hotel much lower than I expected. The smell of the place is unbearable. I asked for a fruit salad in the room, they said they didn't have a spoon, but if I wanted one, they would sell disposable cutlery! Poorly maintained and moldy things in the room. Terrible service. Even the breakfast is bad.

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We were scared by some reviews before staying, but we decided on the hotel considering the cost-benefit considering a scenario in which we would only spend a few hours a day at the hotel.Overall, we didn't see anything much. The room was clean, new and organized.The bad smell that occasionally came from Dinosaur Park was not an impediment to a good stay. We would return.

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The hotel seems a little old, the service was good, check-in was quick but the hallway in my room didn't smell good, the room was very simple, the bed was cozy but there was no cover, the bathroom was very bad, the shower It doesn't stay warm, it's very cramped in the simple room. The breakfast is not good, it only has very simple options, there is nothing without sugar for those who don't eat it (like cake or bread...), there are no protein options except eggs, anyway, I thought the breakfast was terrible. like a yakisoba that I ate at the restaurant too, very low quality. The elevator is a little old too, one of them stopped when I was using it.

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I rented 4 rooms for my group in September 2023 as we went to a conference at the Salvador convention center. As the hotel was close to the Salvador convention center and the rating was not bad on **********, we decided to stay at this hotel.As soon as we arrived we had problems with the reservation, as it took them a while to find a room reservation and, at all times, they blamed ********** as they said that the website that did not send the reservation, but All they had to do was look a little more and they found the reserve. We rented rooms for 3 people and, when we arrived at the rooms, we saw that the rooms were quite small and cramped, the beds were right next to each other with no distance between them, it was as if we were in just one bed. Some rooms were very dark, with burnt out lamps and air conditioning with difficult temperature adjus**ent. One of the bathrooms didn't lock, another had mold. Furthermore, to have a blanket, we had to ask for it at the reception.A guest in the group bought a salad outside the hotel to eat at the hotel, asked to borrow a fork, the hotel did not want to provide a fork, but only sold a disposable fork. Another issue was the lack of space in the rooms, which were also not provided by the hotel.Ultimately, we had two problems:- The gym was terrible, it didn't work, but in the advertisem*nt it was impeccable. The treadmill didn't work properly, it stopped all the time and the only device was broken.- Every day we had to top up the card

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The hotel itself is well situated, very presentable, but since arrival, terrible service at the reception where they insist on quantity and not quality of service, the staff work everyone seems that due to lack of option, I will never stay again for one night and here never.

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It was the worst hotel I have ever been to in my life. The impression I got was that the hotel is going bankrupt.Corridors and rooms are dirty and without any maintenance. Missing footers. Filthy walls, very old and threadbare blankets. In fact, the blankets are the same ones that the city hall provides to the homeless. I booked a double room and received a single blanket. Everything is very old, dirty and unmaintained. Don't believe the photos!!!!! The reality is completely different!!!!

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Everything is poorly cleaned, bad service, uncomfortable bed, bad crossing...

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The facilities are ok, nothing to criticize or anything extraordinary, but check in was free from 2pm, I arrived around 3:30pm, there was no room available, as the maids hadn't released it yet, I went to the nearby market to buy some things, I came back after 20 minutes and still had to wait to go to the room, like several other guests. When they released the room, there was no towel, they said it would be taken quickly, but I had to look for a thin, well-worn towel at reception.

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Great. Perfect location. The hotel is very comfortable.

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Great hotel, I just think it needs to improve on check-in because I spent about 40 minutes waiting, I managed to stay at 3pm and it was just a little bit. Then the next day half a day later they were already calling to leave the room, if the daily rate is 24 hours, they would have to leave at 2 pm, my opinion. Even because if you want to enter earlier they charge an absurd amount more. So do it the right way.

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The hotel itself has seen its best days. The structure leaves a lot to be desired in terms of maintenance. Luckily the leisure area is still in good shape.The apar**ent lacks a hygienic shower, toilet brush and better TV signal.For the price, it's not bad, but there is room for improvement.

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