Guest Experiences
Elevate Entertainment Group Baytown, TX
Elevate Entertainment Group Baytown, TX
1 month ago
See who Elevate Entertainment Group has hired for this role
Elevate Entertainment Group Baytown, TX
1 month ago
See who Elevate Entertainment Group has hired for this role
- Report this job
About Us Austin-based Elevate Entertainment Group creates boundary-pushing entertainment destinations that connect people through the power of shared experiences. As an Inc. 5,000 Fastest Private Growing Company and the nation’s leading and largest operator of cinema-entertainment centers, the Elevate Entertainment Group portfolio of brands includes EVO Cinemas, EVO Entertainment, Elevate Rewards, ShowBiz Cinemas, Times Square Grand Slam and Violet Crown Cinemas. The organization offers a broad slate of activities including movies, bowling, games, and attractions like climbing walls, virtual reality, ropes courses, and bumper cars. Guests can enjoy refined food and beverages from their scratch kitchens and bars while immersing themselves in a variety of entertainment options for everyday fun.
Job Description Guest Experience cast members provide guests with efficient and courteous service. Assisting guests with lanes, games, and attraction experiences.
Responsibilities include but are not limited to:
- Greet all guests as they enter the venue
- Knowledgeable and able to assist guests with lanes, games, and attraction experiences.
- Communicates and monitors equipment issues while upholding cleanliness standards of games and equipment
- Stock and maintain merchandise
- Completed safety training required for assisting guests with attraction experiences
- Able to clearly communicate safety risks to guests pertaining attraction experiences to maintain a low-risk environment
- Knowledgeable of upcoming events and promotions
- Maintain cleanliness of all common areas, including but not limited to, lobby, restrooms, countertops, hallways, trash receptacles, game room, bowling lanes, self-service stations
- Complete all opening, closing and side-work duties
- Performs other related duties as necessary or assigned
- Communicates effectively with management and co-workers
- Follow Elevate Entertainment Group unform standards
- Upholds Elevate Hospitality Entertainment Group standards
- Uphold all Elevate Entertainment Group standards
Skills + Abilities included but are not limited to:
- Hospitality-minded attitude; friendly, outgoing, guest focused
- Able to take direction and work together as a team
- Work calmly and execute job duties effectively under pressure
Education + Experience + Requirements:
- Availability to work during holidays, nights, and weekends with increased hours during peak times
Physical Requirements:
- Prolonged periods of standing, walking, climbing stairs
- Must be able to lift 50 pounds at times
Elevate Entertainment Group is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
-
Seniority level
Entry level -
Employment type
Full-time -
Job function
Other -
Industries
Entertainment Providers
Referrals increase your chances of interviewing at Elevate Entertainment Group by 2x
See who you know
Get notified about new Customer Service Specialist jobs in Baytown, TX.
Sign in to create job alert
Similar jobs
-
Style Advisor - Soho
Style Advisor - Soho
GIVENCHY
New York, United States
-
Children's Studio Photographer - Entry Level
Children's Studio Photographer - Entry Level
Enchanted Fairies
White Plains, NY
-
Marketing Coordinator
Marketing Coordinator
Accor
Washington, DC
-
People & Culture Coordinator
Four Seasons Hotels and Resorts
-
Assistant Director of People & Culture
Four Seasons Hotels and Resorts
New York, NY
-
Guest Experience - Director of Guest Experience
Guest Experience - Director of Guest Experience
Orlando City SC
Orlando, FL
-
People & Culture Coordinator
Four Seasons Hotels and Resorts
Maui
-
Customer Engagement Manager
Customer Engagement Manager
The Venetian Resort Las Vegas
Las Vegas Metropolitan Area
-
Guest Experience Manager
Guest Experience Manager
Hallson Hospitality Co
Nashville, TN
-
Part-Time Retail Stylist
Part-Time Retail Stylist
Kendra Scott
Oklahoma City, OK
-
Guest Services Manager
Guest Services Manager
Phoenix Suns
Phoenix, AZ
-
Learning & Development Manager
Four Seasons Hotels and Resorts
New York, NY
-
Learning and Development Manager
Learning and Development Manager
Four Seasons Hotels and Resorts
New York, NY
-
Events Assistant
Events Assistant
Major Food Group
New York, NY
-
Guest Experience Lead | 14th St
Guest Experience Lead | 14th St
lululemon
Washington, DC
-
Marketing and Communications Manager
Marketing and Communications Manager
Four Seasons Hotels and Resorts
New York, NY
-
Vice President of Luxury & Lifestyle
HHM Hotels
Philadelphia, PA
-
Guest Experience Coordinator
Guest Experience Coordinator
Under Canvas Inc.
Pigeon Forge, TN
-
Selling Supervisor
Selling Supervisor
GIVENCHY
Atlanta Metropolitan Area
-
Guest Experience Manager
Guest Experience Manager
Houston Grand Opera
Houston, TX
-
Guest Experience Manager
Guest Experience Manager
Brightwild
Key West, FL
-
Assistant Director of People and Culture
Assistant Director of People and Culture
Four Seasons Hotels and Resorts
Boston, MA
-
Guest Service Agent - Capital Hilton
Guest Service Agent - Capital Hilton
Hilton Washington DC National Mall The Wharf
Washington, DC
-
Guest Experience Lead | 5th Avenue Mall
Guest Experience Lead | 5th Avenue Mall
lululemon
Anchorage, AK
-
Reservation Agent (19.00 - 20.00)
Reservation Agent (19.00 - 20.00)
Sage Hospitality Group
Denver, CO
-
Guest Services Agent
Guest Services Agent
Staypineapple
Seattle, WA
-
Junior Data Analyst, Guest Experience, Burger King
Junior Data Analyst, Guest Experience, Burger King
Burger King
Miami, FL
People also viewed
-
Guest Educator
Guest Educator
Scoot Education
Sacramento, CA
-
Guest Relations Agent - Miami
Guest Relations Agent - Miami
Brightline Trains
Miami, FL
-
Part-Time Guest Service Agent - Embassy Suites by Hilton Chicago Downtown Magnificent Mile
Part-Time Guest Service Agent - Embassy Suites by Hilton Chicago Downtown Magnificent Mile
Embassy Suites by Hilton Chicago Downtown Magnificent Mile
Chicago, IL
-
Guest Service Agent
Guest Service Agent
Belmond
Santa Barbara, CA
-
Guest Care Specialist
Guest Care Specialist
Santikos Entertainment
San Antonio, TX
-
Event Runner/Busser | Venice Beach
Event Runner/Busser | Venice Beach
NeueHouse
Los Angeles, CA
-
Guest Relations Specialist
Guest Relations Specialist
OdySea Aquarium
Scottsdale, AZ
-
Theme Park Specialist (REMOTE)
Theme Park Specialist (REMOTE)
FeyerAssociatesOnline
Davie, FL
-
Guest Ambassador
Guest Ambassador
Oversee
Santa Rosa Beach, FL
-
Vice President of Marketing
Vice President of Marketing
HHM Hotels
Philadelphia, PA
Looking for a job?
Visit the Career Advice Hub to see tips on interviewing and resume writing.
View Career Advice Hub